Text Messaging (SMS) Communications
NexGen Home Solutions LLC uses one-to-one text messaging to handle day-to-day business with people we already have a direct relationship with. Our texts are operational and conversational — not marketing. We do not send promotional blasts, and we never buy, sell, rent, or share phone numbers or opt-in information with any third party.
Who we text
- Current tenants — maintenance and repair scheduling, status updates, and appointment coordination.
- Our contractors and vendors — job assignments and follow-up on active work orders.
- People who contacted us first — replies to a question you asked us by phone, text, or through a form on this website.
How you opt in
- You call or text our business line at 301-982-1002 and ask us to text you; or
- You submit a form on this website and check the optional SMS consent box; or
- You provide your mobile number in a signed lease or vendor agreement for operational communication.
Program details
- Message frequency varies based on your account and active requests.
- Message and data rates may apply.
- Reply STOP at any time to opt out, or HELP for help.
- Consent to receive texts is not a condition of any purchase or service.
For details on how we handle your information, see our Privacy Policy and Terms & Conditions. Mobile opt-in information is never shared with third parties for their marketing.
Questions about how we communicate? Call or text 301-982-1002 or email carlos@nexgenhomesolutions.com.